Send us your policies. We turn each one into a short module your staff complete on their phone, and within weeks you can confirm every staff member has read and understood every policy.
We do the setup with you. A person reads and checks every policy and every module, and nothing reaches staff until you have approved it.
Upload them as they are. Your originals stay in the platform as your policy library.
We propose a module for each policy, plus any standard modules that suit you, such as the Child Safe Standards for Victorian organisations.
Each policy becomes a short module. The wording is kept exactly as you supplied it, and every module is read and cross-checked by a person.
We meet to go through the finished modules and make your changes. Once you approve them, staff complete them on their phone and you see who has read and understood each one.
Every module mixes formats to suit the topic, so staff stay with it from the first section to the last.
Short training videos made by Flow Outcomes for your organisation, from script and pictures to voice, and checked by a person before staff see them.
An image with a voice explaining what to notice. Built for people who learn by looking and listening.
Real tasks broken into steps, with a note on each step explaining why it matters.
Sorting makes people decide, which is what the job asks of them. Feedback explains every placement.
Match terms to meanings, or situations to the right contact. Quick, and surprisingly good for memory.
For procedures where sequence matters. Staff drag the steps until they are right.
Fast questions that clear up what people think they know, with a short explanation every time.
“If a client says no to a shower, I should insist for their health.”
FalseStaff rate how confident they feel at the start and the end. You see the module working.
Modules leave space for your organisation’s own escalation path and support contacts, so staff learn your way.
Where a module covers something difficult, it starts with a note on what is ahead and who to talk to.
Follow Kira through a module. What she does on her phone shows up for her manager as it happens, apart from the things that are hers alone.
Nothing plays or scrolls on its own. Staff move on when they are ready, so it works for people who learn by listening and people with English as a second language.
Each module marks its critical points, and every one is asked on every attempt. A pass means all of those are right and most of the rest, so it reflects what keeps clients and staff safe.
Some modules ask staff to apply what they read to their own work. They get a thoughtful reply drawn from the module. It is never scored, never shown to a manager, and never kept.
Retakes never count against anyone. Kira goes back to the section she missed, not the whole module. Her manager just sees “in progress”.
The certificate of completion is generated from what actually happened, with the date and the version completed, and anyone can check it is genuine. Her manager’s view updates the moment she finishes.
Training is one part. Flow Platform is also where staff find your procedures, read your policies and keep their own records.
Assign by role, watch progress, keep policies current, and map it all to the standards you are measured against.
Reflections help people connect training to their own work. We built them so people can answer honestly, because no one is watching.
Reflections do not affect a pass. There is no right answer to find.
Reports show that someone answered, not what they said.
The words are not stored. A support contact is shown right beside the question.
Wherever your staff are, on whatever they have.
Pay for the staff on your platform. Add people as you hire and remove them when they leave.
For turning your policies into modules: a person checks every one, we review them with you, and nothing goes live until you approve. Ask for a setup quote
per user, per month, plus a one-off setup quote for turning your policies into modules
A 30 minute walk-through using a demo organisation shaped like yours. Bring your compliance questions.
